Grammarly is an AI writing assistant that provides grammar checking, text generation, and personalized writing guidance across various applications and websites.
What people report
Users generally appreciate Grammarly's core functionality for improving writing, but many express frustration with persistent technical issues, intrusive UI elements, and a recurring pattern of unexpected charges after free trials or cancellations.
Helps with long-form writing
Users find Grammarly helpful for writing long documents like novels and patent applications, appreciating its assistance with grammar and clarity over many pages.
Desktop app UI issues
Several users report that the desktop application's pop-out window covers text in Word, and the floating widget obstructs buttons in other applications like Photoshop, making it difficult to use.
Inconsistent performance across browsers/OS
Users experience issues with Grammarly not working reliably on certain browsers like Safari or after Android updates, leading to frustration and impacting productivity.
Unexpected charges after cancellation/trial
A significant number of users report being charged for annual subscriptions after forgetting to cancel free trials or existing subscriptions, often struggling to get refunds from customer support.