ZoomMate is an AI assistant that analyzes, learns, and acts on conversations within Zoom to help complete work.
What people report
Users frequently praise Zoom for its utility in training and recording, but many express frustration with its user experience, particularly regarding billing, privacy concerns, and app functionality.
Effective for Training and Recording
Many users find Zoom highly effective for conducting and recording training sessions, including screen sharing for demonstrations. Some even use it to create training videos, appreciating its built-in recording capabilities.
Valuable for Data Export and Management
Users frequently discuss the need to export and manage various types of data from Zoom, such as registration lists, participant data, chat logs, and poll results, indicating its importance for post-meeting analysis and record-keeping.
Privacy Concerns and AI Data Use
Several users are concerned about privacy, especially regarding employer access to meeting data, screen sharing, and the use of meeting content for AI training. There's also discussion around a settlement related to past privacy and encryption claims.
Frustrating User Experience and App Issues
Many users report a frustrating user experience, citing issues like a cluttered interface, difficulty finding features like recurring meetings, app crashing, and problems with screen sharing and chat messages. Some describe the mobile app as bad or a significant downgrade.